Originally Posted by
IAHFRAGirl
Bought a $599 MO at WM last week using 3xGE VGCs from OD. First MO print didn't work so CSR had to reprocess whole MO. For the second transaction, I didn't have to provide ID or phone number again, and my receipt now says that I paid in cash. A few days later, I realized that the first transaction got reversed and money came back to the 3 VGCs. i.e. I got my $599 MO for free. I don't use this store regularly, but the whole new phone number thing makes me worry now. It was clearly the employee's mistake. The store is about 25 min away from my home and I am not too motivated to go back. Has this happened to anyone else? How did you handle it and what happened? Liquidated my 3 VGCs at different store in the meantime.
It happened to me once. I realized it when I was three hours away in my hotel but knew I would be passing the store on the way back home. I called, asked to speak to the head cashier and asked if they were short in the cash draw at the Service Center. Long story short they were short and I made good on the money i was not entitled to on my way home three days later. I did not want someone to possibly lose their job, be demoted or have to pay the shortage.