Originally Posted by
Sant
Don’t trust the app. It didn’t offer an option to upgrade from J to F on my one remaining flight on a 3-class A380. When I called today to confirm my hotel for the layover, I asked if an upgrade was available before ending the call. Fortunately, I did because one last seat for award redemption was available.
He who perseveres gets the worm or, in this case, caviar.