Not too much has changed from the photos by @uggboy in 2016. MPW steak house is gone.

I had a prepaid rate of £61 for the cheapest room (initially booked a good flexi rate but dropped even further 6 days out). I was upgraded to King Premium on the top floor facing north, which is still a rather small room. The floor was extremely creaky which could have been annoying to the room below. The ‘free’ minibar only contained Tunnocks and water.

The light switches are slightly complicated and it seemed impossible to control some bulbs individually. This was also the case in other Indigos I visited on this trip. The room thermostat did not respond to me pressing the buttons, so after a hot shower, the room felt extremely arctic (it was a cold night too).

There is no kettle, only the coffee machine for boiling water.

The lift is excruciatingly slow, particularly during morning ‘rush hour’ when someone is waiting on every floor.

Some old posts above complained about breakfast. I ordered the full Scottish which was perfect other than that my poached eggs were more like hard-boiled. The buffet section was kept well-stocked and service was very fast, though they never noticed people waiting to be seated by the sign, and so most arrivals walked inside to attract attention.

Staff were all very casual but chatty and efficient, almost as if the brand standard instructs them to behave in this way – I stayed at several Indigos on this trip and got a deja vu feeling each time I checked in. Interactions with staff at other IHG brands are noticeably different.

Depending on rates, the location near Central station would make this hotel, along with the voco, my first choice in the future when travelling by train. One thing in favour of this hotel is that breakfast begins at 0630 on weekdays rather than the voco’s 0700.





view from window


restaurant / room service menu