Originally Posted by
Bartolo
From experience, even when the website/app says available for upgrade, it doesn’t mean it will go thru. At least not at time of booking. In the “old days” when this happened, I’d write in and it would be approved. These days writing in getting a canned (insulting) reply, “happy to help you after your flight”.
Happens, yes.
But I don't think this is the case here. It simply reflects that for Latitude there may be non-R upgrade inventory available. I have found that lately availability as shown on aircanada.com has been fairly accurate. Except that sometimes, it initially shows waitisted but then it gets confirmed almost immediately.