Originally Posted by pho9187

However, I am confused about tweaking an existing award ticket. I thought the new rules were as follows:

If a better segment becomes available, you have to reticket the entire itinerary, and you are responsible for the current "cost" of the miles. Generally, the fares go up. I believe you can no longer make an exchange of one segment, at no additional cost.

Am I right or wrong? Thank you.