Originally Posted by
ffay005
Okay, so I log into the AY Visa app and there is this red diagonal line over my card and the text "suljetty pysyvästi", ie permanently closed. What the...?
Of course it is Saturday and their phone numberos only work on weekdays, and who knows how long I will have to wait on the phone to talk to them...
Has anyone else had the same? What could be the reason?
Probably just declined payment. You can call their 24hour number and ask why the card is suspended and they will open it also. Didn't you receive any text message? I have also had my card suspended several times. Aktia seem to have quite strict monitoring of the cards.