Originally Posted by
collidingstar
That is what I am afraid of.
Don't want to show up and not have anything.
When I called I got a call center person who had no clue.
Is there a better number? or a President's Circle number to get a human that actually knows anything?
The reservations center isn't going to know anything more than the website. They don't have access to any super-secret inside information. (And the PC line is really just regular reservations with a pseudo-priority number--they aren't a special elite team of extra-helpful people or anything.)
Your best bet is to try to call the location you're renting from directly. The phone systems are set up to make it hard for you to get in touch with someone at the renting location directly, and at larger airport locations, it can be all but impossible to talk to someone there.