Shortly after the merger, I met her at an event at Y&R’s parent company. She was with her manager. I think her manager was in utter shock that all I wanted to talk to her about was the UA-CO merger, and especially Jeff Smisek.

And, she seemed very impressed with my knowledge of UA. I actually saw her on a flight a few weeks later. She was deadheading from ORD-LAX to work an ORD-YYZ flight, and remembered me. It was the only time I ever saw her on UA.