FlyerTalk Forums - View Single Post - Hyatt Regency Austin DT/Town Lake REVIEW - MASTER THREAD
Old Jun 10, 2024 | 6:00 pm
  #112  
goodgirl
20 Years on Site
 
Join Date: Jun 2005
Location: HKT
Programs: Hyatt Globalist, CX Gold, OW Sapphire, Travala Smart Diamond
Posts: 288
This is on my blacklist. Badly cleaned bathroom upon arrival, multiple pubic hairs in and around the tub, long black hair in the bathroom as well. Was shocked to find a shower curtain in a hotel room that costs around US $200 / night. Front desk left unstaffed with guests waiting to be helped. Dialling 0 went to some Hyatt hotline instead of being able to speak to somebody. No globalist suite upgrade, tiny shoebox of a room with low ceiling, disgusting carpet, aged room. No robes, slippers.
No club / lounge.
Terrible breakfast. Was told by the waiter I can get a Cappuccino at Starbucks.

In general it seems that Hyatt room prices in the US are twice of what I pay in Asia and offer half the value in terms of rooms, service and food.

goodgirl is offline