Virgin Award ticket cancellation policy
I can't seem to find an answer to this question with confirmation. Does Virgin refund all taxes and fees for award ticket cancellation? I have almost $3200 in award taxes that I paid and now I am getting nervous as in the event of cancellation, I may get the miles back but not the huge surcharges. Can someone please confirm if they refund all surcharges minus the cancellation fees of $50? I have four tickets. When I booked, the agent confirmed that all points will be refunded but I forgot to confirm about all fees and surcharges.