Originally Posted by itrl2111

I was just denied a claim against booking.com and the reason given was:
I am unable to approve your claim because, per our terms and conditions, comparing Marriott channel rates to those found during later searches on Marriott channels (including Marriott-affiliated, private label, or property standalone websites) are not eligible for the guarantee (Applicable Rates at the link provided below).
Is the rep claiming that booking.com is a Marriott channel?