Originally Posted by Atacama40

The bookings thing just an example were they been OK. You right for sure if there is a problem then direct is best. Just an example that for me at least they doing the day job. But granted it appears I'm in a minority. Either way, they still didn't answer the Q this pass round.

Part of me is curious to still find the answer. When you say the exec office, do we have a contact point for that? A polite email in can't help but help. I have a lot of good contacts at the hotels but not head office side.