Originally Posted by
blue bear
Bad: Booked revenue F, incoming flight very late and reset seating (???). GA gave our paid seats away for an upgrade, refused to fix:
"what do you want us to do, make them go back to coach?" "that is PRECISELY what you should do - we BOUGHT those F tix"
CSR told us to deal with it. Later sent a letter with copies of both tix to HQ - got some miles out of it but still pissed at the stupidity.
That sounds eerily similar to why we stopped flying United.
GA: I’m sorry sir, but your seat was given a way as a CPU.
a: Well, please fix the issue. No one has boarded yet.
GA: If the pax has to move from 3C back to the original seat it may be embarrassing for them, sir. I’m sorry, there’s nothing I can do.
a: Ok, please assign me any seat then.
GA: I’m sorry sir, but we filled the remaining seats for nonrev / standby.
a: And I’m supposed to get home how?
GA: Let’s see.. I can rebook you on AS!
🤙🏻🥃