Originally Posted by
1001_Nacht
Would appreciate some advice here on our situation. We used Extime last year for Meet & Greet (connection). I have a US Passport and my husband has a French passport. The main reason why we used this service was to stay together through immigration (since we have different passports) and avoid long delays. We're going back to France this year and just need to the arrival service and will then take a train. I contacted Extime and asked if the fast track through immigration was included as was advised:We would like to inform you that in accordance with current French regulations and the directives of Paris airports, access to the PHMR and Staff lines is strictly prohibited for clients benefiting from the Meet and Greet service by Extime. While this measure was previously tolerated, it is now fully enforced.
All passengers purchasing the Meet and Greet service by Extime will use the number 1 access points available in the terminals. These accesses provide fast-track conditions. However, please note that they may occasionally be crowded, and we apologize for any inconvenience this may cause.
Unfortunately, we are unable to use the Staff and/or PHMR accesses.
Does this still mean the service is the same as last year where you are escorted through immigration, but just through the normal lines? Should I look into another service - if so, any suggestions? I was under the impression that number 1 access was not available at CDG 2 upon arrival. Thank you in advance.
From the language about occasionally being crowded it sounds as if they don't bring you to the front of the line, but I don't have other information.
Air France says its meet & greet service includes "Accompaniment to the baggage claim area via Air France priority and exclusive lanes". I believe Air France has a priority immigration lane labeled for La Premiere passengers (it was adjacent to the lane Extime has been using). If their service uses this lane, there should be no wait. Alas, they are raising their prices on 11 June
https://wwws.airfrance.us/informatio...s/conciergerie It might be just for AF customers, although that's not entirely clear.
Have you asked Extime for clarification? Have you tried any of the other providers mentioned in this thread?