Originally Posted by
NickB
BA compensation is something of a lottery, though, with sometimes extremely high compensation for ultra-minor things and miserly compensation for major issues. I would not as a rule necessarily take what BA does as a particularly meaningful gauge. That said, I think that we all agree that €200 for a non-functioning seat in long-haul J is ridiculous.
I reminded Ulti desk that I did not agree to the e200 voucher and told them I think would be fair to compensate as downgrade… they will discuss with mgt and get back to me…
Even this nonsense taking so long for an ulti (or any other) is bad…
Take your losses and give a proper compensation!
I will not let this go by anyway. Even if I have to go legal way. Matter of principal now. Let me pay 5600 and after compensate not even 4% in vouchers for a major issue… right
The overall KLM hardware status is anyhow deteriorating… non movable C class seat on 787. Next flight 777 C class all ok, then 737 seat in front of me could not go into normal position and on the way back 737 my seat could not lay back….
‘Yes we have maintenance issues’…. FIX IT