Originally Posted by
PascalGie
So I flew 7h on a defective only upright seat… we paid eur 5600 for the roundtrip 1 pax and they offer me now e200 in vouchers???
This is upsetting and absurd to me or am I unrealistic? I mean then I could have flown premium economy with better seats for half the price.
You guys any idea what a normal compensation would be?
I had a similar misfortune on a BA flight LHR-MEX flying in F-class on a brand new 787-9. The seat was not working, electrical malfunction, and I only realized it once airborne. The purser, who was french by the way, was extremely embarrassed and did his utmost to fix the problem by putting the seat in a lie flat position manually when I decided to go to sleep after the meal, so the problem was less of an inconvenience than in your case. The point is that BA gave me a 1000€ voucher as a compensation, for a ticket which cost me 3500€. All in all a fair compensation. That might help you assessing what you are really owed in your particular case.