FlyerTalk Forums - View Single Post - Inconsistent (Inaccurate) Flight Status Info
Old Jan 23, 2005 | 12:20 pm
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RobUAIntl
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Join Date: Nov 2004
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Inconsistent (Inaccurate) Flight Status Info

As some may know, I've been tracking UA895 recently as I'm connecting with in tomorrow in HKG.

I just noticed something strange.

I checked status on United.com and it said that today's flight left ORD on-time at 12:20 and will arrive HKG on-time at 6:05pm.

I checked status on Unitedcargo.com and it said it left ORD a couple minutes late (12:35) and is scheduled to be diverted to Anchorage (as it has been the last 3 days for a re-fueling stop) and arriving in Anchorage at 4:21pm. It gives no estimated arrival time in HKG.

I checked flightview.com and it says the flight left at 12:59 and says it is scheduled for a diversion stop in Anchorage at 4:18pm.

I strongly suspect that this flight is being diverted to Anchorage and will thus arrive 2-3 hours late in HKG.

Why then is United.com giving the wrong information? Especially since another united site (unitedcargo.com) has the accurate info. Is this their idea of exceptional customer service?
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