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Old Jun 6, 2024 | 8:54 pm
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WineCountryUA
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Originally Posted by mherdeg
Yeah this was a big and somewhat silent recent devaluation. What used to work in your scenario:

(1) Use the 'change flights' tool on your existing itin and specify that you want to change the JFK-ADD into a JFK-JNB

(2) The web app would have shown you a one-stop option JFK-ADD-JNB, and you'd be able to book it

(3) A fresh search would not have found this space, but the 'change flights' tool would have preserved existing partner I space

This was very sad when it stopped working as it was one of the very last gasps of the old timey "call United and add any segments you like and they'll reprice it while keeping the existing space" situation we used to have.
And for many carriers, since the ticket had to be reissued, you ended up with an invalid ticket. After many complaints, UA told agents not to try.
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