Originally Posted by
Alhaurin
For the last three weeks I’ve been unable to view my status banner, in my case silver.
All I get is the statement ‘something went wrong’ and FAQs about the change with tier status dates so we are all on the same month.
i contact BA and they said it was a ‘bug’ and told me to clear my cookies. This has not solved the problem.
Any ideas anyone?
The app doesn't work. There's nothing you can do about it. No one really knows the trigger, but mine appeared to stop working as soon as I changed from Bronze to Silver (my year end is not for another few months).
All the advice people (including BA) give, such as logging out/in, deleting/restoring the app, deleting cookies etc. don't fix the problem. So just get used to it, until BA get around to fixing it.