Originally Posted by red456
Bart, if you're out there, can you explain why pax are not allowed to watch their luggage being examined, especially if it's being done in a lobby? What might the TSA have to hide or is it just another one of their secret policies?
I already answered this question. I suggest you ask to speak with a supervisor if you are not allowed to observe your bag being physically inspected in a public area screening pod. If the supervisor doesn't answer your questions to your satisfaction, ask for an airline ground security coordinator (GSC) who acts as the liaison between the airlines and TSA. If still unsatisfied, fill out a complaint form and address it to the airport FSD.
You have the power to ensure TSA screeners follow correct procedure. Use it.