Originally Posted by
uanj
I think this is highly possible and have run into it myself. I have been mistakenly double booked by company's TA a number of times and I don't think I have ever gotten notification of the cancellation.
I don't think the supervisor could help you in the way you wanted. UA's systems automatically cancel reservations when they detect two conflicting itineraries for the same passenger. And yes, it is technically a violation of CoC because you are not allowed to book flights you do not intend to fly and there was no way to fly both. If you are in an IROPS situation caused by UA flight delays or cancellations the supervisor could rewrite your ticket with a high degree of flexibility. But they will not do this just for customer preference. If they did, some people would abuse as happens with skiplagging.
Speaking of which, as illogical as it sounds, skipping the last segment of your original itinerary by itself is a violation of CoC. If you don't do it often UA probably won't notice but it's not something to make a habit of. UA is absolutely not trying to penalize you, they are trying to avoid abuse by others who would knowingly book this type of itinerary to save money.
Hope you had a nice trip in the south of France and everything worked out in Denver!
By the wording of the CoC, whether skipping the last segment of an itinerary is a CoC violation arguably depends on the underlying passenger intent. If you never intended to fly the last segment, then yes, it's definitely a CoC violation; if you intended to fly the last segment, but an unforeseen circumstance led you to skip it, then it arguably isn't a violation.