Originally Posted by
doog1000
thanks appreciated that - realised my ticket number had a hyphen in - however when I requested credit United rejected it on the basis flight was not flown in past 12 months which is incorrect as flight was in May - any suggestions?
it might sound obvious, but did you enter the correct date? You can send a photo of the BP and your ETKT receipt also to
[email protected] I'd try the form one more time before going down that route