Very grateful for the quick replies and especially for the web form to submit a complaint. Which I have done. Can’t sleep sitting bolt upright so may as well be productive lol

note was also told they could manually work the seat after take off and as above, that was a no go. Didn’t even try. Plus got into the 333 seat controls and “seat motion” has been disable and cannot be re enabled.

Quick trick on the 333, hold the Air Canada logo icon button on the seat controls for around ten seconds. A numerical keypad will appear and key 3 2 1 ENTER

seat motion controls appear for the flight crew. But inoperable as the whole seat functions aren’t working.

** update about five hours into the flight. Most sleeping soundly in J, except .. there are in fact three inoperative J pods in this cabin. Both my wife and I (how’s that for luck?) plus one other poor woman who looks ready to pull the emergency eject chute. The biggest shame is I’m not even surprised. Seen so much of this over the decades.