Originally Posted by
Adam1222
I can assure you that the way rates are loaded onto hotel chains websites are not general signs of a hotels carelessness and not being able to get "the simplest things right."
We'll have to agree to disagree. If a hotel cannot even get basic information on their website straight, to the point where they lose a customer before they even click "reserve," then I'd say that falls under basic incompetence and the inability to even get the simplest things right. Either way, I'm done looking at the Hilton...
Originally Posted by
Land-of-Miles
The HI is better in almost all respects. The rooms are better, the gym is better, the suites are better (and there are more of them). All based on recent stays.
Many thanks for the info! Just finished booking the Holiday Inn, separate rooms for a couple of nights, all confirmed. Had a small issue with the website, namely that when booking multiple rooms it won't let you select different room types, so although I wanted a King room and a Twin room they all had to be the same (a quick post-reservation email should get this sorted though as they're the same price anyway).
Wanted to give the Hilton a chance but they were quite successful at dissuading me. Plus your experience with HI as well as the photos in this thread meant that the choice was clear.
The kids actually wanted the Premier Inn as they love that chain (their first taste of liberty and freedom by getting their own room), but if the final bill for the Holiday Inn for multiple rooms across multiple days comes out just £100 more then it's a no-brainer.
Originally Posted by
Land-of-Miles
I would recommend skipping breakfast at both properties (even if it is free) and walking across the road to the truly excellent Pollen bakery.
Thanks for the tip! We'll definitely visit that bakery during our stay.