Originally Posted by
Marriott Bonvoy Lurker II
Dear Bekki,
We noticed that Sheraton Resort & Spa, Tokoriki Island, Fiji is temporarily closed from 28th March 2024 due to recent inclement weather in Fiji. During this period, bookings will not be accepted. For reservations support, please email [email protected] or call +679 675 0777.
If you could not get the response from the hotel team, please send a private message to us with below details so that we can help to deliver to the hotel team.
- Your full name
- The contact email associated with your reservation
- The reservation details (confirmation#, or hotel name and stay date)
Please feel free to contact us if we can be of any assistance.
Best regards,
Carrie L
Specialist Social Media Care
Marriott International
[email protected]
Dear Carrie,
I am Lifetime Titanium so you can appreciate I have lots of experiences dealing with various hotels, Marriott included.
It is the first time ever that I have seen hotel announcing it is closing, without any indication when it may reopen. Unless the date of the reopening is not known, and cannot be estimated, should we all who have bookings assume that it is closed indefinitely and may not reopen in time for our visit?
I think it will bring immense value to all readers here if you liaise with the hotel and get a reopening (no later than) date.
I personally continue to review the situation and if there will be no update by the end of June, I plan to change my November travel plans
AX