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Dec 15, 2003, 3:44 am

#5

FF

Join Date: Aug 2001

Location: UK

Programs: BA GGL / AAdvantage Million Miler + Plat / TK Gold (not any more) / Hilton Diamond (via GGL)

Posts: 1,002

It's now escalated up to the Financial Ombudsman (the Insurance Ombudsman doesn't operate any more), so now we wait up to eight weeks for the BA / GE Insurance response.

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