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Old May 28, 2024 | 1:08 am
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suley
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10 Years on Site
 
Join Date: Jun 2014
Posts: 993
Qatar Baggage Damage Limit?

Hi all,

So I have had my checked damage broken on arrival at AUH, reported and have QR email me. They offered $130 in USD and not GBP and state its the maximum limit per its policy. I have decided to check https://www.qatarairways.com/en/lega...-carriage.html and it stated Warsaw Convention and Montreal Convention. Now my flight was from the UK to AUH, not sure which convention would apply but equally I am unsure if tis calcualted right. The last email was

"[size=0pt]We are sorry to learn that you were dissatisfied with our offer of USD 130. However, as we have advised to you in our letter of 27 May 2024, this amount represents our maximum liability. Therefore, regrettably, we are unable to improve upon our previous offer of USD 130. We look forward to receiving the your approval to arrange payment.[/size][size=0pt] [/size]

[size=0pt]In accordance to the depreciation it is factored at 20% per year, however after careful consideration of this case we have evaluated the offer to USD 130 to suite you best.[/size]

[size=0pt] [/size]

[size=0pt]We are sorry our response cannot be more favorable on this occasion. We hope your future travel on Qatar Airways is incident free."[/size]
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