Unable to access JL PNR from AA purchased ticket
This morning I purchased a RT AUS-BKK from travel in late July. The ticket includes travel on JL operated flights, although I purchased the AA codeshare. According to AA, the trip is ticketed. The AA website has a JL PNR, but when I search for the record on the JL site, I get an error message that the record can't be found. Is this normal? Is there a delay in the ticket processing on the JL side? I don't mind making calls to customer service if something's wrong, but I don't want to waste time if something like this is normal and will clear itself up in a day or so.