Originally Posted by
SPN Lifer
However, it is easy to know that the wrong certificate is being used while booking if they have different point values. In that case, simply cancel the booking and make a dummy booking. This situation arises because the default is "supposed to be" / "usually is" that the earliest-expiring certificate is used first.
With two certificates of identical value, is there a way to tell the expiration date being used during the booking process?
I don’t think you can tell during the booking, but I should have checked right after the booking. Lesson learned. The problem in my case is that they still owe me the 12k points from the initial booking, and the supervisor lied to me about refunding 30k points after the RC agent changed my reservation to points without my consent.