FlyerTalk Forums - View Single Post - EWR gate agents blame “unruly” passengers to solve oversale
Old May 25, 2024 | 3:32 pm
  #10  
fumje
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Originally Posted by findark
Perhaps for an oversale of the whole aircraft, but if there were space in Y, DL would have assigned some of the paid J pax to those seats and expected them to board with a smile. UA is lightyears ahead of DL in handling downgrades as a general matter.
Not sure, but looks a bit like the whole aircraft was actually over. IME, UA would have been downgrading rather than denying boarding if space in back existed.
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