FlyerTalk Forums - View Single Post - Frontier CEO urges crackdown on ‘rampant abuse’ of airport wheelchair servic
Old May 24, 2024 | 9:49 am
  #10  
SPN Lifer
FlyerTalk Evangelist
20 Countries Visited
500k
All eyes on you!
20 Years on Site
 
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .60 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 17,919
Originally Posted by Adelphos (Post # 9)
As the population ages, if more people require wheelchair assistance, these costs will become more meaningful. This is really a question of who should bear the cost - customers (either directly for a fee or through higher ticket prices), the government, the airline (which can be hard in a low margin business), etc.
Quite so. Ultimately, customers pay for everything. But this isn't that different from other costs that are spread across the entire passenger base, such as meals that some do not eat, or free checked baggage (for elites) not used by everyone.

Your idea for family member assistance is a good one (at least for non-stops), but seems unlikely in today's security environment. Maybe that will be rethought as the demographics change. That might be a better approach by the Frontier CEO.

Last edited by SPN Lifer; May 24, 2024 at 9:56 am
SPN Lifer is online now