Originally Posted by
tim0409
I set up 2FA this morning and it seems to have worked in that I am now logged in to ba.com. However, when I click on the Executive Club link on the main site it wants me to log in again using my username and password and it doesn’t work. When I click the link to reset password it just takes me back to the log in page. Before 2FA I would be asked to log into the the executive club even though I was logged into BA.com but now it doesn’t work at all.
Try clearing all your cookies, re-opening the browser\app, restarting phone and trying again.
There are some scenarios where things get into a loop with certain configurations, setups and sequences of actions, starting again from scratch is often the only way to clear them. It is unlikely you will be able to provide detailed enough information on the exact steps and config you have that will enable to real root cause of the issue to be determined because there are just too many possibilities.