This happened to me yet again. Just pinged my Ambassador team. Marriott shouldn't be allowing hotels to change the cancellation policy after one already books. Its very scummy.
If anyone wants to know the hotel this time around its the Springhill Suites Louisville. If you were going to require cancellation within 24 hours of booking, that should have been the policy at time of booking and not a week later after you realized the initial T&Cs stated w/in 24 hours of the stay.
Last edited by hhoope01; May 22, 2024 at 5:34 pm