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Thread: APIS Document Error
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Old May 22, 2024 | 1:16 am
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chris63
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Originally Posted by TheCanuckian
I have an Air Canada (Aeroplan) booking. The first flight is departing tomorrow from Podgorica on Austrian Airlines. When I attempt to check-in through the Austrian site/app, I get this error:

Error
APIS document error: Invalid document number for nationality CAN.

Has anyone run into this one before? Any idea what I can do, short of waiting until I get to the airport tomorrow? I double-checked and all of my information is correct (including passport number).
Yes, it happens, they just need to check your documents at the airport checkin desk.
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