Originally Posted by
SKT-DK
I would echo the poster above. But to your question, I have found that the payment engine (using credit card though) is a bit iffy these days - over the past few weeks I had a number of bookings where, after the payment submission, the site just keeps ‘loading’. It ultimately never loads, but the booking and payment goes through after a few minutes, and I get to know when the confirmation arrives in my mailbox. Could be same issue with direct debit, only the different twist that it doesn’t trigger the ticket issuance.
It’s not just the payment screen: the latest update on the MH site’s online booking engine (for round trip and one-ways) is resulting in serious slowdowns when loading the next page in the process (e.g., going from the page to put in passenger details to the ‘select additional services’ page). Firefox throws up a note asking if I want to stop the page due to this.
No idea on how to solve the question in the OP, but good luck in getting it resolved.