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Old May 20, 2024 | 9:33 am
  #143  
chipbennett
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Originally Posted by gm1955
I got upgraded yesterday on a flight originating in SLC and while BP on my phone updated my seat to FC, it didn’t update my zone from 2 to 1. I boarded in the middle of the zone 1 pack, an updated paper slip with new seat assignment printed out after my zone 2 pass was scanned, agent said the usual thanks for being a loyal DL customer, no problems.
Which is exactly how it should - and how one would expect it to - work. That was even my response in the FB SML post comments thread: if a GA gave me a hard time over the issue, I'd just ask for my BP to be printed, so that it would show my updated seat and boarding zone. I appreciate GAs enforcing the boarding priority/zones, but common sense should prevail. Zone 1 is FC, so someone sitting in a FC seat can board with Zone 1, regardless of what the digital BP says.
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