Originally Posted by
notquiteaff
It seems pretty clear to me that they have no interest or plan to fix it. I am no longer calling every month to combine (or as the last agent says, transfer) my Ink UR to my CSP, but replacing the Ink Cash with a Citi CC seems like an odd remedy.
My CIC is basically only used for the 5% on my cell phone these days, so it's expendable. The Citi card gives you 5% on your top category, so it's not like I'm losing anything other than padding my UR account with a few points each month. Chase doesn't want to fix it, fine, I'll give Citi that business.