Originally Posted by
SkyTeam777
What room type has to be available to get an award here? just king or twin? I can't seem to use points on king on higher floor or higher categories since they probably are not standard. I was just surprised that "higher floor" standard room doesn't count as an award redemption.
Yes, just standard king/twins.
Management here played the atrocious room category reshuffling trick some time last year, and point availabilities for standard rooms are rare ever since.