Originally Posted by
gate_pourri
I found this thread due to the same question. I sent an email on April 23rd regarding my canceled flight CDG-ORD on Sunday April 21, which I was rebooked on the April 22nd flight. I got (what I assume) was an automated message with 10,000 miles on April 30. I have sent two emails since then and have heard nothing.
Strange coincidence, but my wife was on the 4/22 flight CDG-ORD, and while checking on EF for hers, I randomly checked your 4/21 flight and saw the cancellation. Interestingly, the further details tab stated “operational decision.” I have never seen that description before and have no idea what it means. Maintenance, weather, ATC I get. Operational is a bit vague, and while I didn’t grab a screenshot, feel free to quote me.