We stayed at the new Moxy on Thursday before the May long weekend. It was a great experience and a pretty cool hotel. We didn't use the pool but I liked the courtyard layout with the fire tables and the pools. The front of the hotel with the multi level concrete and sitting areas looks like a great place to hang out on a sunny day.
I am a gold member and we received the complimentary welcome drinks and I ask for a room upgrade and we were given a king with two twins instead of our two queen and balcony room. Also asked for a late check out and they offered noon which was fine. We were actually out of there by 11 anyways so that we could do some hiking.
The room was a great size and a great layout. It was nice that the twin bed area for the kids was off in one corner and separated from the king by the middle bathroom. The only thing that could probably be added would be a smaller second tv for the twin bed area.
We liked the complimentary games like bubble hockey and others although the multi video game table seemed to have some broken buttons already and it wouldn't select other games in the menu (only the first game was available.) The comp pretzels and gummy worms were a nice touch.
Overall it was a good experience and probably worth another stay depending on price although I've seen some rates upwards of $400 which probably isn't worth it but this is Banff so there aren't many deals to be had.