Yeah I think I got confused. I am talking of BOM airport (Mumbai). The chauffer will drop the passenger at the curb but will the chauffer summon either the wheelchair person or someone to take care of the cart with the bags? Because my mom won't be able to drag the cart on her own. I just couldn't get anyone to accompany her to the airport this time so really tensed if she'll make it alone.

In BOM airport, there's a CRPF dude on the entrance and they're usually kind but don't know if they'll summon someone to drag her cart from the curb side to the airline counter inside.