Originally Posted by 1Aturnleft

More likely that they forgot to take the photo during your lounge entry debacle. They will then use this to reconcile your entry in their bill back process to the airline / lounge access company providing entry. It's a frequent SOP in many third party lounges.
Spitfire Lounge at SOU included (or at least did a couple of years ago).

Less pinoneer, more getting to grips with the continuing importance of paper in some countries. You should try India sometime for a culture shock.... you cant rubber stamp a mobile! 😁