Originally Posted by
YOWgary
This is a new one.
- P1 + P2 flew LAX-YYZ-YOW, confirmed eUp for both legs on P2's credits.
- SDC'd onto an earlier YYZ-YOW, eUpgrade transferred to new flight.
- P2 has been charged credits for both pax for LAX-YYZ, P1 has been charged additional credits for both pax for YYZ-YOW as if upgrading only that flight.
That's new... Did a concierge help you (by processing it as an invol-change)? Or did you do this over the app.
I'm pretty sure in the old days, SDC will return you to the previous cabin before eup.