FlyerTalk Forums - View Single Post - Can the 0800 number get any worse?

May 17, 2024 | 4:04 pm

#40

sbiddle

Join Date: Apr 2013

Location: New Zealand (most of the time)

Programs: Air NZ Elite *G, Honors Gold, IHG Platinum Elite

Posts: 7,104

I've called probably 4 or 5 times in the past month for various reasons and never had a wait time any longer than a couple of mins. Completing the authentication has taken longer than the wait time for a CSR on the last couple of calls.

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