Originally Posted by
adeleswart
Actually that IBD is inaccurate. We birdied the flight to MUN and the following day boarding the flight to Boston, the one we would have missed because of a delayed plane. We were healthy, safe, well documented.
Are we screwed because of that ?
Actually you shouldn‘t be screwed because of the wrong language. If the compensation system would work as intended. But then, it is LH, you never know. In case they deny compensation because of an IDB claim, just send another request with delay as a reason. LH has no ground to close the case just because you were not precise enough.