Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,683
I didn't receive any pre-arrival outreach for my stay. That being said, SMS sent were responded to very quickly and requests made via that channel were properly seen to.