Originally Posted by
AAMCI
I have the TYP card, and have been receiving my 15K TY points each month for GGR on the statement after I completed the spend. I manually check each month via the PDF statement on the website (it's on page 5 of my statement, in a box labeled "THANKYOU POINTS EARNED ON SEARS MASTERCARD"). I also check the thankyou.com website to see the points posting. I've been meticulously manually tracking my TYP points earned on the Sears card for about 1 year, and generally seen that the points are posted the statement after the spending threshold is met. There was maybe 1 time when the points were delayed by 1 month, but that is rare in my experience. I do agree that contacting Citi via phone or secure message is useless, they do not seem to understand the TYP promotions and when the points are posted.
How are you getting 15k GGR? The promo that I have and everyone ive seen post here is 10 or 20 for GGR... No in between... I agree mine has posted for years (I've tracked every promo I've gotten via Excel since March 2019) similarly to what you're experiencing....if threshold met... it posts at statement close online) therefore I think they may have missed my jan GGR 20k and if I continue to stall the longer I wait the more confusing it will be to get it back and they will make me eat $200..