Originally Posted by
profitone
So i got my 20k GGR for march today in my may10th statement... i think.. unless they are stillllll posting late for TYP members with this new 10k/20k all year promo... Does anyone with a TYP card feel like they never caught up on GGR or is it just me? I know the standard is 1-2 months to post but I havent seen that in YEARS.. I guess my only way to really tell without calling (and getting pissed bc they are clueless every time ive called) is to spend 1k this month and see what posts next month....
The 5% home improvement promo I had for april -- i spent 1088 in april and it posted 5444 points in the same 5/10 statement so Im at a loss bc thats how its worked for all promos in the past...As in the past- they dont seem to count returns as a negative.. my net spend was 928 and it posted based on gross spend. Ive done it in the past but wasnt counting on it.. (got a dinged appliance delivered so they gave me a refund)
I have the TYP card, and have been receiving my 15K TY points each month for GGR on the statement after I completed the spend. I manually check each month via the PDF statement on the website (it's on page 5 of my statement, in a box labeled "THANKYOU POINTS EARNED ON SEARS MASTERCARD"). I also check the thankyou.com website to see the points posting. I've been meticulously manually tracking my TYP points earned on the Sears card for about 1 year, and generally seen that the points are posted the statement after the spending threshold is met. There was maybe 1 time when the points were delayed by 1 month, but that is rare in my experience. I do agree that contacting Citi via phone or secure message is useless, they do not seem to understand the TYP promotions and when the points are posted.