Originally Posted by
ironmanjt
They should be free. Hang up, call again. Such is life with the QF desk. It may sound terrible, but after a few dozen calls on my first DONE if I can instantly tell the agent is Fiji after a few sentences/questions "oops, something's on fire in the kitchen, gotta run, thanks for your help"
Unfortunately this is the twitter contact channel 🙈
Might have to resort to the hotline.