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Thread: NO EU 261 payment from lufthansa
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Old May 12, 2024 | 8:35 am
  #106  
chris63
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Originally Posted by adeleswart
ZAG - MUN - BOS with MUN flight delayed by 40 minutes. Lufthansa gate agent said it happens very frequently so get to Munich and catch second leg to BOS the next day. We were given a hotel and $20 credit for hotel dinner but were a day late getting home. The CS rep anlso gave us a pamphlet about EU 261 ? Are we eligible for EU 261? How long does it take for response to an application?

Our paperwork says involuntary denied boarding.
TIA.
Unless the delay was caused by extraordinary circumstances you are eligible for 600 EUR per pax for the delay, sometimes LH pay out within days for obvious cases & sometimes weeks or Months.

Have you filed a claim online ?
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